TERMS OF BUSINESS
GENERAL TERMS AND CONDITIONS OF USING THE ONLINE PURCHASE SERVICE ON THE WEBSITE
www.soskic.hr
The website www.soskic.hr can be used for your private use without any fees for use, and according to the Terms of Purchase listed below.
Please read these General Terms and Conditions of using the online shopping service carefully before using the website www.soskic.hr for the purpose of purchasing products advertised on the same or obtaining information about a particular product.
By using the website www.soskic.hr to purchase or collect information about the products on it, you confirm that you are familiar with these General Terms of Use and that you agree with them. If you do not agree to these Terms, do not use this website for the purpose of purchasing products, obtaining information about them or any other purpose.
1. GENERAL PROVISIONS
All data on the website www.soskic.hr are presented for informational purposes only and in good faith. You can find the exact information on the manufacturer's website or get it on request.
In these General Terms and Conditions, the Seller determines the relations between Site Visitors, Buyers and Sellers, in relation to the conditions and manner of ordering products, product prices, payment, delivery, product quality, complaints, returns and delivery, personal data protection and other issues related to using the Website. www.soskic.hr and online shopping.
The Seller makes these General Terms and Conditions available to the Users and instructs them to get acquainted with them in detail before using the website www.soskic.hr in order to purchase products advertised on the same or obtain information about each product.
By accessing the purchase of products through online shopping or visiting this website to obtain information about a particular product, it is considered that Users are familiar with these Terms and that they agree with them. If the Users do not agree with these Terms of Purchase, the Seller instructs them not to use the website www.soskic.hr for the purpose of purchasing products or obtaining information about them.
1.1 Terms
In the General Terms and Conditions, terms written in bold have the following meanings:
The seller - company Dvorska vina Šoškić doo for grape growing, OIB: 70520444339, Gornja reka 100a, 10450 Jastrebarsko, Croatia, entered in the Court Register of the Commercial Court in Zagreb under the registration number of the subject of registration MBS: 02843510
www.soskic.hr - Website owned by the company Dvorska vina Šoškić doo
The customer - a person who registers his personal data through electronic means of communication and orders at least one product offered on the website www.soskic.hr;
Website visitor - a person who accesses www.soskic.hr by means of electronic communication, and without registering, freely browses the prominent product offer;
Users - Customers and Site Visitors together;
User data - a unit consisting of an e-mail address and a password that allows only one User to access the protected areas of the Site where the Products can be accessed.
Using www.soskic.hr - access to the website www.soskic.hr in order to obtain information on its content, on the offer, products and / or realization of the Internet store;
Online shopping - making purchases of products through www.soskic.hr;
Retail price - the price that is displayed with each product and is expressed in HRK with the corresponding VAT;
Offer accepted - offer according to which the payment was made;
Products - all products that are featured on www.soskic.hr, and which can be purchased through online shopping;
Content includes:
all information from the website that can be accessed in any way,
the content of each e-mail that the Seller sends to Users,
information regarding the Seller's products, services and / or tariffs in a certain period,
information on products, services and / or tariffs applied by a third party with which the Seller has concluded contracts, in a certain period
Seller Information.
Service - e-commerce service exclusively on publicly available parts of the Site, in terms of providing users with the opportunity to contract products and / or services using exclusively electronic means, including other means of distance communication;
Transaction - payment or refund of the amount of payment after the Seller has sold the product / service to the User, using the services of an intermediary in card payment accepted by the Seller, by bank transfer, or in some third way allowed by the Seller regardless of delivery.
The meaning of the terms listed in these General Terms and Conditions (words in the singular include the plural and vice versa, unless it follows from the context).
1.2. Access to the Website
By accessing the Website through the appropriate technical means of access and their use, each User undertakes to comply with these General Terms and Conditions and agrees that the provisions of these General Terms and Conditions apply to him.
1.3. Purchase contract
The Agreement on purchase and sale of the Product between the Buyer and the Seller is concluded at the moment of confirmation of payment for the product, when the Seller receives an electronic message containing the statement of the Buyer as offered to accept the offer, or when the Seller receives the order from the Buyer.
1.4. Online shopping in the Republic of Croatia and other countries
Online purchase of the Products can be made in the territory of the Republic of Croatia and in the territories of other countries to which the Seller delivers the purchased Products. The seller reserves the right to change the area to which the delivery is made.
1.5. Acceptance of General CIAL conditions
These General Terms and Conditions have been drafted in accordance with the Consumer Protection Act (hereinafter: ZZP), the Electronic Commerce Act (hereinafter: ZET) and the Law on Obligations (hereinafter: ZOO), and together with the data published on The website www.soskic.hr is a pre-contractual notice in the sense of Article 57 of the CPA. By using www.soskic.hr, it is considered that the User is familiar with these General Terms and Conditions and accepts them. The Seller disclaims all responsibility for any disputes that may arise due to the fact that the Site Visitor, User and / or Buyer has not read the General Terms and Conditions.
2. LIMITATIONS OF USE AND LIABILITY
2.1. User obligations when using
The user undertakes not to:
use the Seller's website (owned by the company Dvorska vina Šoškić doo) in any way that is contrary to positive regulations,
enter on the Seller's website (owned by Dvorska vina Šoškić doo) or distribute through the Website any content that is contrary to positive regulations, change, delete or destroy any information on the Website of the Seller (owned by Dvorska vina Šoškić doo).
2.2. Documents, data and information
Documents, data and information published on the Website may not be reproduced, distributed or used in any way for commercial purposes without the express consent of the website owner Dvorska vina Šoškić doo or in any way that may cause damage to the Seller or the owner of the website Dvorska vina Šoškić doo
By using the website, the user is given a limited, non-exclusive, non-transferable and revocable permission to use the content of the website by viewing it for personal purposes.
The owner of the Website, Dvorska vina Šoškić doo expressly reserves and does not transfer to the user any other rights in relation to the content of the website, and prohibits the use of the content of the website, except as provided by these General Terms and as may be permitted by the instructions. websites.
In particular, the user has no right to download, duplicate, modify, edit, distribute, display, delete, send, sell, resell, adapt, modify the content, create derivatives, include on other Internet sites or media or use in any way other than for personal purposes. home use.
Users of www.soskic.hr can post reviews, comments and other content only in places allowed by the owner of the website (Dvorska vina Šoškić doo), as long as these contents are not illegal, obscene and threatening in nature, and are not intended to discredit someone's good name, infringement of privacy, infringement of the intellectual property rights of a third party or similar nature. Dvorska vina Šoškić doo reserves the right (but not the obligation) to check all posted content and delete content that does not comply with the above rules.
By posting content, text, photos, videos or any other materials on www.soskic.hr, customers give the owner of the website - Dvorska vina Šoškić doo a non-exclusive, permanent, irrevocable and full right to use, reproduce, modify and adapt, publish, translate, create derived content and the display and distribution of such content worldwide through all media without obligation to pay a fee. Users also give Dvorska vina Šoškić doo and its partners the right to use the name and / or sign they have stated with the contents.
By posting content of any type or form on www.soskic.hr, Users confirm and guarantee that:
are the owners of the content they post or that in the same, in any other way they have the rights to use;
the contents are true;
the use of the content they post does not violate these rules and will not harm third parties;
will compensate the damage for which the claims are made to the Seller, and due to any damage that would occur to your content.
Intranet site owner (Dvorska vina Šoškić doo) reserves the right (but not the obligation) to check and / or delete all posted content, and does not assume any legal or moral responsibility for any content posted by Users or any third party. If this is explicitly allowed on the website, the User will have the right to download certain content. In such a case, the user undertakes to use such content exclusively for personal use, and to fully comply with the provisions of these General Terms and Conditions in relation to such content.
Product images shown on www.soskic.hr they are exclusively illustrative, and not always in full detail the actual appearance and content of the product. Due to the possibility of individual adjustment of the monitor on the computer, differences in the perception of product color by the human eye and similar variables, the Seller does not guarantee full color matching of delivered products with colors as Customers see them on their monitor screen.
In the case of the above discrepancy between the product shown in the photo and the delivered product, this is not a lack of product and therefore is not a basis for product return.
Photographs, texts, and other materials may not be published, sold, publicly or privately published, copied, distributed, transferred to third parties, altered and / or damaged, used for linking, exhibited, used in any context other than the original context, removed tags that indicate the copyright of the website owner over the content as well as participate in the transfer, sale, distribution of materials obtained by duplicating, modifying or displaying the content, except with the express consent of the owner of the Website (Dvorska vina Šoškić doo).
The content, as defined in point 1.1 includes, but is not limited to the logo, stylized representations, trade symbols, static images, dynamic images, text and / or multimedia content presented on the Website, is the exclusive property of Dvorska vina Šoškić doo and is protected is a domestic and international regulation on the protection of copyright and related rights or industrial property rights and its unauthorized use is a violation of regulations on the protection of intellectual property rights. Dvorska vina Šoškić doo retains all copyrights acquired in a direct or indirect manner (licenses for use and / or publication) for the use of photographs, text, and other published material, in terms of positive legal regulations in the Republic of Croatia. All software used at www.soskic.hr is the property of Dvorska vina Šoškić doo or the supplier of software solutions and is also protected by copyright and related rights regulations.
It is not allowed to use the site www.soskic.hr or any of its content in HTML Frame elements or any "framing" techniques in order to use the trademark, logo or other information owned by Dvorska vina Šoškić doo (including images, text, layout of elements on the page or form) without direct written permission. It is not allowed to use HTML meta-tags or any hidden text using the name or trademark Dvorska vina Šoškić doo without the direct written permission of Dvorska vina Šoškić doo
Dvorska vina Šoškić doo does not bear any responsibility for the accuracy or reliability of any position, opinion, advice or statement published on www.soskic.hr, by the User or any third party who is not an authorized person Dvorska vina Šoškić doo, and also does not bear any responsibility for any loss or damage caused to the Buyer by the Buyer relying on information obtained through www.soskic.hr. Customers assume full responsibility for assessing the quality, accuracy, usefulness or completeness of any information, rating, attitude, opinion, advice or other content available through www.soskic.hr.
2.3. Disclaimer
2.3.1. Use
Dvorska vina Šoškić doo completely disclaims any liability that may in any way arise from or in any way related to the use of the Website, and for any damage that may occur to the User or any third party in connection with the use or misuse. use of the content of the Website.
2.3.2. Devices
Dvorska vina Šoškić doo is released from any liability for damage that could occur on devices that provide access to www.šoškić.hr and data stored on the same devices when using www.šoškić.hr if it was caused by illegal actions of third parties, computer viruses and the like, and other cases for which the Seller is not responsible.
2.3.3. Advertising
Part of the pages of www.šoškić.hr may be intended for advertising products and services of third parties. These third parties (advertisers) are obliged to harmonize advertising materials, visuals and other content with legal norms and rules. The owner of the Intranet site (Dvorska vina Šoškić doo) is not responsible for any illegalities, errors and irregularities of marketing materials.
2.4. Changing General CIAL conditions
Website owner (Dvorska vina Šoškić doo) is authorized without prior notice to change the content of these General Terms, product range, other information related to the Internet store and all other content www.soskic.hr, subject to public announcement on the www.soskic.hr Website, and why are obliged to review the content of the website in question every time they visit it. The opposite action releases the owner of the website (Dvorska vina Šoškić doo) any responsibilities.
2.5. Usage costs
The services provided by the Seller within the Online Shopping service on www.soskic.hr do not include the costs incurred by the Users using computer equipment and services for accessing the pages. Seller is not responsible for the cost of telephone, Internet traffic or any other costs, nor is it liable for any damages that may arise due to the interruption of the Internet connection when using the Online Shopping service.
2.6. Majority
The buyer can only be an adult and able-bodied person. The contract may be concluded by their legal representatives in the name and on behalf of a minor or a completely incapable person, and partially capable persons may conclude a contract only with the consent of their legal representative. Seller assumes no responsibility for any action contrary to this provision.
2.7. This c ity of personal data
When using www.soskic.hr Websites, Users are required to provide accurate, valid and complete personal information, especially when filling out the registration form. The opposite action authorizes the Seller to deny such user access or deny the realization of all or part of the services or Products that he offers them.
2.8. Reports of violations of protection and rights
Website owner (Dvorska vina Šoškić doo) respects the intellectual property rights and other rights of third parties. If you believe that your work has been copied or your rights have been violated in any other way, please let us know.
3. ONLINE SHOPPING
3.1. Registration
If the Seller does not enable the purchase without the User's registration, when ordering the Product for the first time via the electronic form, it is necessary to register on the website www.soskic.hr. User of the website www.soskic.hr. he is obliged, in that case, to register in order to make an online purchase and to enter the necessary personal data for that purpose. When filling out the registration form, the customer is obliged to provide accurate, valid and complete personal data.
By registering, the user confirms:
to fully accept these General Terms and Conditions,
completeness, accuracy, truthfulness and up-to-dateness of personal data,
to give the Seller explicit consent to be able, in accordance with the provisions of the Personal Data Protection Act, to process personal data for the needs of its own records and the provision of other services, for creating customer databases, notifying new products and services, and improving services, protecting user interests and Seller and the prevention of possible misuse.
The registration or account is created for one person only and it is not allowed to communicate registration or account information to third parties. The user is obliged to keep information about his security password and user account. The use of someone else's registration or account is not allowed.
The User is also responsible for all unauthorized activities authorized and performed under his username and / or password if he has not previously notified the Seller of the unauthorized use of his username and / or password (or suspicion of the same).
3.2. Informing the User
The Seller undertakes to regularly maintain and provide Visitors and Buyers with unambiguous, clear, easily understandable information about the Products on offer on the website www.soskic.hr, in a manner adapted to the means of remote communication. At the time of ordering an individual Product from the offer, the User by agreeing to these General Terms confirms that within a reasonable period before concluding the sales contract (pre-contractual notice) notified of the main features of goods or services, name and headquarters, telephone number, e-mail address, geographical address place of business to which objections may be addressed, retail price of goods or services for transport costs, delivery, payment terms, terms of delivery of goods or provision of services, time of delivery of goods or provision of services, and methods of resolving complaints, conditions, deadlines and procedure for unilateral termination Contracts, after-sales services (servicing and sale of spare parts), warranties provided with the product or service, the consumer's right to terminate the contract by remote communication within fourteen (14) days to terminate the contract, situations in which the consumer's right to terminate the contract, costs, is excluded use of means of remote communication when this cost is not charged according to the basic tariff, the period in which the offer or price is valid and these General Terms and Conditions.
3.3. Pre-contractual notice
Pursuant to Article 57 of the Consumer Protection Act, the Seller shall notify the Buyer in a clear and comprehensible manner of:
the main characteristics of the goods or services, to the extent appropriate with regard to the goods or services and the medium used for the transmission of the information,
its name and registered office, telephone number and, if any, e-mail address,
if applicable, the name and registered office of the trader in whose name and / or on whose behalf he is acting,
the geographical address of the place of business, ie the geographical address of the place of business of the trader in whose name and / or on whose behalf he acts, and to which the consumer may address his complaints, if that place is different from the seat referred to in item 2 of this Article,
the retail price of the goods or services, and if the nature of the goods or services does not allow the price to be calculated in advance, the method of calculating the price and, if applicable, other transport, delivery or postal costs, or that these costs may be charged if cannot be reasonably calculated in advance,
the costs of using means of remote communication for the purpose of concluding a contract, if these costs are not charged at the basic tariff,
terms of payment, terms of delivery of goods or provision of services, time of delivery of goods or provision of services and, if any, the manner of resolving consumer complaints by the trader,
the conditions, deadlines and procedure for exercising the right to unilateral termination of the contract, in cases where that right exists,
that the consumer is obliged to bear the costs of returning the goods in case he exercises his right to unilateral termination of the contract under Article 72 of the CPA, ie, on the costs of returning the goods, in case of distance contracts cannot be returned due to their nature by mail in the usual way,
that, in the event that he exercises his right to unilaterally terminate the contract under Article 72 CPA after making a request in accordance with Article 64 or Article 70 CPA, the consumer will be obliged to pay the trader a reasonable part of the price in accordance with Article 77, paragraph 7 of the same law,
that the consumer cannot exercise the right to unilateral termination of the contract from Article 72 of the CPA, in cases where pursuant to Article 79 of the CPA, this right is excluded, ie the preconditions under which the consumer loses the right to unilateral termination of the contract,
the existence of liability for material defects,
the services or assistance offered to the consumer after the sale and the conditions of use of those services or assistance, if provided by the trader, as well as any guarantees issued with the goods or services,
the existence of appropriate rules of conduct for the trader, as defined in Article 5, item 18 of this CPA,
the duration of the contract, if the contract is concluded for a definite period of time, ie the conditions for cancellation or termination of a contract concluded for an indefinite period of time, ie which is automatically extended,
the minimum period within which the consumer is bound by the contract, if any,
deposit or other financial insurance that the consumer is obliged to pay or obtain at the request of the trader, as well as the conditions of payment of that deposit, or the conditions of obtaining other financial insurance
if applicable, the functionality of the digital content, including the necessary technical protection measures for that content,
if applicable, the interoperability of digital content with computer or software that the trader knows or should know,
out-of-court dispute resolution mechanisms, ie compensation systems, and the way in which the consumer can use them.
All the above information, ie those that are necessary in accordance with the Consumer Protection Act, are contained in these General Terms and Conditions.
The Seller shall deliver to the Buyer as a consumer in terms of the provisions of the aforementioned Consumer Protection Act a confirmation of the pre-contractual notice in written or other, durable medium available to the consumer, as soon as possible and at the latest at the time of delivery. By agreeing to these General Terms and Conditions, the Customer agrees that the confirmation of the pre-contractual notice is delivered by e-mail to the e-mail address specified as a contact when entering your order or by mail to your home address along with delivery of the Product and invoice.
3.4. Is off of the responsibilities of the Seller
Seller is not responsible for delivery delays, or any problems caused by incorrect or inaccurate Customer information.
3.5. The online shopping process
Purchase
The User accesses the search for the desired products and / or services on the Seller's website. The user can select the category within which he wants to search for products. From the presented products, the User makes a selection. After selecting the product, the User is acquainted with the content of the page of each product on which are clearly displayed all the necessary details that include, but are not limited to: name, description, price including VAT, shipping price and the like. If the User decides to purchase a particular product or service after thoroughly familiarizing himself with the content of the page on which the Seller has provided all the details about it, he selects the option "Add to cart".
Shopping cart
After adding all selected products and services, the User selects the "basket" option in the upper right corner of the page www.soskic.hr. At that moment, the user is shown the entire contents of the cart. At that time, the User can review his order, add or remove products or services and regulate their quantity. At the moment when the User is satisfied with the final content of his Shopping Cart, he selects the "continue" option to continue the purchase process.
Customer information
In the first step of the purchase process (Customer Data), the User enters the data related to the customer's e-mail address and the delivery address of the purchased products. At the same time, the User enters his own address and delivery address if it differs from his own address. The contents of the shopping cart and the total cost of the purchase, including the cost of delivery, are visible to the user at all times.
Pla UNDERSTANDING
In the next step of the purchase process The user selects the payment method.
A wide range of online payments is provided. Payment options may expand in the future, and the following forms of payment are currently available:
one-time credit cards (Visa, American Express, Diners, Mastercard, Maestro, Discover, DinaCard) directly through our web shop. Service payments by credit card ensures 2Checkout and the security of your data loan d one.
e-banking
general payment slip or bank transfer
I 'll take it (cash on delivery)
by payment to a transaction account;
cash payment upon collection (cash on delivery)
online credit card payment - done via the 2Checkout system.
MasterCard - one-time
Maestro - once
Visa - once
Diners - once
***** By selecting "ORDER", the User confirms the accuracy of all entered data and concludes the order, ie in any case establishes a sales contract regardless of the selected method of payment. The user can still see the contents of the cart and the total cost of selected products and shipping costs. This step is considered a pre-contractual notice under the CPA. If some of the data may not be entered correctly, the User can use the "Back" option to return to the step where he entered it and change it.
Safety statement
Payment and purchase on our website is completely secure. We use credit card payment internet billing service. Service applies state-of-the-art data protection standards - Secure Socket Layer (SSL) 128-bit data encryption protocol and MD5 algorithm. The ISO 8583 protocol ensures that the exchange of data between the system and the authorization centers of card companies takes place in a private network, which is protected from unauthorized access by a double layer of "firewall".
3Dsecure instructions for secure online shopping
Confirmation
In the last, fourth step of the purchase process (Confirmation), if the order has been successfully received by the Seller, the Buyer will be shown the message "Thank you, your order has been received!". To e-mail address by Seller delivers e-mail with the details of the order and pay-making.
3.6. Impossibility of delivery
If the Seller is not able to deliver any of the ordered products, he will contact the buyer by phone or e-mail, and inform him about it. The customer has the option to cancel the ordered product or request a replacement product. All other ordered products will be delivered to the Buyer.
4. PRODUCT PRICES
4.1. Prices
The seller undertakes to clearly, visibly and legibly display the amount of the retail price in accordance with Article 7 of the Consumer Protection Act (OG 41/14). All stated product prices and delivery prices are retail, expressed in HRK - Croatian kuna, and they include the corresponding VAT. Product costs do not include shipping costs. Prices, payment terms and special offers are valid only at the time of ordering and / or payment and are subject to change without notice.
4.2. Price control
The process of entering the price on the website for each product is subject to control in several levels, but regardless of this, there is a possibility of error, since it is not an automatic entry. Such situations are extraordinary and the Seller apologizes to their customers in advance because they will be forced to inform them about the situation, the wrong price for a particular product, and the inability to deliver to a specific customer order.
4.3. Price changes
The Seller is authorized to change prices without prior notice, just as it is authorized without prior notice to change prices exclusively for Online Purchases.
4.4. Promotional sales
The Seller is authorized at any time to determine the daily or weekly promotional sales for an individual Product, a group of Products and / or for all Products.
4.5. Any lish products at fantastic conditions
Prices, payment terms and special offers are valid only at the time of ordering. In the case of promotional sales, we note that the sale of products that are on sale is limited. Buyers may be provided with a limited quantity of products, ie a quantity sufficient for the Buyer's home use.
4.6. Conversion statement
All payments will be made in Croatian kuna.
5. METHOD OF PAYMENT FOR PRODUCTS
5.1. Selection lish pay-making
Ordered Products and delivery, the Buyer will pay according to the model he chooses during
fulfilling the order.
5.2. Payment upon receipt of the shipment (pouze ht em)
If the Buyer decides to pay when picking up the shipment, the Buyer is obliged to pay for the goods only when picking it up. The invoice for the ordered product The buyer is obliged to pay to the delivery person during the delivery of the ordered product. Payment to the courier is only possible in cash. In the event that the Buyer is unable to receive the shipment at the defined address at the time of delivery, the courier leaves a notice of arrival of the shipment.
5.3. Making payments
Payment is considered made at the time of receipt of money by the courier service,
full and successful payments to the Seller's transaction account or at the time of receipt of the authorization by the card issuer.
5.4. ACCOUNT
The invoice will be enclosed in a package (or one of the packages if the ordered goods are delivered in several packages), unless the delivery address is different from the customer's address. In that case, the invoice will be sent by e-mail to the customer's address.
6. COMPLAINTS ON PRODUCTS AND COMPLAINTS
The seller is responsible for material defects of the items he sells on his website in accordance with the positive regulations of the Republic of Croatia, especially the Civil Obligations Act.
The ordered products are packaged in such a way that they are not damaged by the usual handling in transport / delivery.
In the event that the shipment is damaged in transit, such damage is visible when picking up the shipment, and in this case we suggest that the shipment is not picked up by the Buyer. We ask customers to contact us so that we can check the condition of the shipment as soon as possible and send a new one.
Upon receipt of the goods, the correctness of the order depends on the buyer, and the buyer is obliged to compare the received items with the invoice, if something is missing, he is obliged to immediately send a written complaint / complaint because subsequent complaints will not be considered.
In the event č event apparent lack of products at shipment, Buyer shall not be obliged to take the product delivered, may refuse to accept, and do not bear the costs of delivery of such products. It is considered that the products that were duly received by the Buyer did not have a visible defect. The buyer has the right to complain in relation to material defects within the deadlines and for reasons prescribed by the provisions of the Law on Obligatory Deadlines. The buyer can send a written complaint or complaint to e-mail dvorskavinasoskic@gmail.com or in writing to the address: Dvorska vina Šoškić doo, Gornja reka 100a, 10450 Jastrebarsko, with the indication Complaint.
In order to determine as soon as possible the specific order to which the Buyer has an objection,
in the complaint, Customers are asked to provide the order number, account number or their username.
The buyer has the right to a legitimate complaint and to return the goods in the following cases w cases:
· Delivery of goods not ordered
· Delivery of expired goods
· Delivery of goods that have a defect or damage that did not occur during transport
If the product has a hidden defect (the defect that could not be detected by the usual inspection when taking over the goods) which the Buyer determines after opening the product - the Buyer has the right to unilaterally terminate the contract and refund, replace the product, eliminate the defect or reduce the price.
Otherwise, the seller will consider the complaint valid if the product inspection determines that it meets the conditions for a complaint in accordance with the Civil Obligations Act and the Consumer Protection Act. In this case, within 15 days of receiving a valid complaint, they will replace the product or refund the full amount paid upon termination of the contract. If, on the other hand, it finds that the complaint is not valid, ie if it rejects the complaint, it will notify the Buyer within 15 days from the day of receipt of the complaint.
The Seller will accept the return of damaged, defective or incorrectly delivered goods at its own expense, if it is determined that the complaint is justified and that the Buyer has not affected the correctness, damage or any defect of the goods.
In the event č event justified claim, the cost of replacing with new product borne entirely by the Seller.
7. SOLD OUT ITEMS
7.1. I can not ht possibility of delivery - sold items
In individual cases, due to high demand, it is possible that the Seller will not be able to deliver some of the ordered Products, or that some of the Products from the offer are fully or partially sold out. In the case of sold-out Products, the Buyer will be notified before delivery of the goods by e-mail or telephone, in which case the Seller does not bear any responsibility.
8. AMENDMENTS TO THE GENERAL TERMS AND CONDITIONS AND OTHER PROVISIONS
8.1. The right to change the General Terms and Conditions
The Seller reserves the right to change these General Terms and Conditions without prior notice. They are users
are obliged to check the valid General Terms and Conditions every time they use the Internet site, and especially the Internet store services.
8.2. Validity General CIAL conditions
For online purchases apply ht and the General ht and conditions in force at the time of product order.
8.3. Dispute resolution
All disputes that may arise on the basis of these General Terms and Conditions will be resolved before the competent court in Zagreb.
8.4. Copying
Documents published on this website may only be copied for non-commercial purposes
and for individual use only, and subject to all copyrights, other proprietary rights and any stated limitation of rights.
8.5. Internet sites-third of them people
The Seller's website www.soskic.hr may contain documents, data, information and links to third party websites. The same websites are not owned by the Seller, the Seller has no control over the said documents, data, information or other Internet sites and disclaims all liability, including but not limited to the accuracy, completeness and availability of content on websites created by third parties. Seller disclaims any responsibility for any content displayed on such third party sites, as well as for any products or services acquired through such third parties.
These General ht and conditions in case of use of this Web Site and do not apply for any purpose. The visit to these pages is entirely at the User's own risk and the Seller does not bear any responsibility for such actions of the User.
